ManilaMed’s Privacy Statement

October 10, 2018

We are committed to protect the privacy and confidentiality of your personal data in accordance with the Data Privacy Act of 2012, its Implementing Rules and Regulations, National Privacy Commission issuances, and other relevant laws. This privacy statement establishes how personal data is collected and processed every time you visit our website (, and avail of our services. In providing these services, information about our website visitors may be collected automatically or may be submitted by the website user.

Scope and Methods of Processing

This privacy statement applies to information collected through our website or digital tools that display or link to this privacy statement. This privacy statement also applies to information shared with us by our approved partners and other third-party sources.

You can access and browse our online platform at any time without providing any personal identifying information. We do not collect information that would personally identify you unless you consent to it.

We collect and combine information about you, how you engage with our online platforms, and the devices you use to view and interact for legitimate purposes described below. This includes information you provide to us in connection with your use of the online platforms and information collected automatically when you view and interact with our website.

Information You Provide to Us

We collect information you provide directly to us, such as when you contact us, use the online content, or otherwise communicate with us. This information may include your name, email address, phone number, and other information you choose to provide through use of our online platforms.

The information you provide to us will be used if you wish to (i) receive information from ManilaMed, (ii) improve the website, (iii) respond to your inquiries, and (iv) facilitate your job application.

We will not use your information for any purposes other than as described in this privacy statement or explained to you at the point where information was collected.

Information Collected Automatically

We may utilize certain third-party products or services in order to better understand the use of our website. These Third Party Tools may collect information such as how often users visit our website, what pages they visit and the websites that referred them to our online platforms. Further, the Third Party Tools may use the data collected to track and examine the use of the website, to prepare reports on its activities and share them with other related services. The Third Party Product’s ability to use and share information it collects about your visits to the website is restricted by each of its own privacy policies and terms of use.

We may automatically collect additional information about your visit to our website, including pages you visit, your geographic location based solely on your IP address, promotions with which you interacted and other behaviors. This information is collected for the sole purpose of improving your overall visit to our website by providing interest-based content. We may collect information about your health interest, based on topics you have browsed, so that we can promote a service/examination. The data may also be used to provide interest-based content for communications for which you have opted in. This data is not shared with any third party.

We may also gather certain information automatically, including but not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), operating system, date/time stamp, mobile location and device type. This information may be linked to other information we collect about you. Cookies, web beacons, flash cookies, and similar technologies serve many important functions that help us serve you better.

Data Security and Protection

ManilaMed is committed to protecting the security of your personal information within its control. We use technologies and processes such as access control procedures, network firewalls, encryptions and physical security to protect the privacy of information. Although the transmission of information via the internet is not completely secure, we will use our best endeavors to protect your information from loss, misuse or alteration when it is within our control.

Only staff members associated with Website maintenance may access our Website’s administration system. When they do, they are subject to confidentiality obligations. The access to the Website and Website’s services are also password protected.

Payment gateway adheres to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by PCI Security Standards Council.

Control over Information

You have a variety of tools to manage cookies and similar technologies that collect information related to your use of the online platforms, including Web browser controls to block and delete cookies or adjust your tracking preferences.

Please note that, disabling, removing or blocking cookies may turn off some of the features of our website that make your experience more efficient, and some may not function properly. Further, if you opt out of having your information collected and used by us and our digital marketing partners for interest-based advertising purposes, you will continue to receive ads, but such ads will not be tailored to your specific interests based on web viewing data collected from your device over time and across unaffiliated websites.


In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. We may provide information as necessary to companies that host our website or send communications on our behalf. These service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.

We reserve the right to disclose information if required to do so by law. We may also disclose information as part of an investigation relating to improper or illegal conduct in connection with our website, including, without limitation, any situations that may potentially involve threats to the safety or privacy of any person or misuse of our website.

We may maintain and use aggregate data or data that does not identify a specific individual, such as usage statistics, device data, online traffic patterns and user feedback. In addition to using this information for the purposes discussed in this privacy statement, we may disclose such aggregated or non-identified data to third parties without restriction.

Third-party Services

In general, third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third party service providers, such as payment gateway and other payment transaction processors, have their own privacy policies with respect to information we are required to provide to them, for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Acceptance of these terms

This privacy statement is incorporated into and subject to the Terms of Use stated in this privacy statement. Each time that you use our website, you signify that you have read, understood and agree to be bound by the Terms of Use, which incorporate this privacy statement. Your continued use of our online services subsequent to changes in this privacy statement shall signify your acceptance of the changes.

Reservation of Rights

By using our website, you consent, and we reserve the right, to use the data we collect from you as described in this privacy statement. Additionally, you consent, and we reserve the right, to use the data we collect from you in ways that are consistent with the then-current disclosed privacy statement regardless of when your data was collected.

Your rights

  • The right to be informed
  • The right to access
  • The right to object
  • The right to erasure or blocking
  • The right to damages
  • The right to file a complaint
  • The right to rectify
  • The right to data portability

Changes and Updates

We may revise this privacy statement from time to time. Whenever we update this privacy statement, we will take appropriate measures to inform you consistently about the significance of the changes we make. If you do not agree with the privacy statement, you should cease the use of this Site immediately. You can see when this privacy statement was last updated by checking the “last updated” date displayed at the top of the Privacy Statement.

If you have any questions or comments about this privacy statement or the ways in which ManilaMed uses the information collected online, please do not hesitate to contact us using the following details.


Mail:   Data Protection Officer


Medical Center Manila, Inc.

850 U. N. Avenue Ermita, Manila 1000 Philippines